:root{--ceu:#2D6BFF;--ceu-esc:#1F4FD6;--tinta:#14163A;--sol:#FFC53D;--nuvem:#F5F7FE;--branco:#fff;--ok:#0BA360;--erro:#D9304C;--t60:rgba(20,22,58,.62);--t12:rgba(20,22,58,.12);--t06:rgba(20,22,58,.06);--disp:"Bricolage Grotesque",system-ui,sans-serif;--body:"Archivo",system-ui,sans-serif}*{box-sizing:border-box;margin:0;padding:0}body,html{height:100%}body{font-family:var(--body);color:var(--tinta);background:var(--nuvem);line-height:1.55;font-size:16px;-webkit-font-smoothing:antialiased}a{color:inherit}button,input,select,textarea{font:inherit;color:inherit}.shell{min-height:100%;display:flex;flex-direction:column}.topbar{height:60px;display:flex;align-items:center;justify-content:space-between;padding:0 22px;background:var(--branco);border-bottom:1px solid var(--t12);position:-webkit-sticky;position:sticky;top:0;z-index:5}.logo{font-family:var(--disp);font-weight:800;font-size:20px;letter-spacing:-.01em;text-decoration:none}.logo span{color:var(--ceu)}.main{flex:1 1;width:100%;max-width:880px;margin:0 auto;padding:28px 20px 60px}.center{min-height:100vh;display:grid;place-items:center;padding:20px}.card{background:var(--branco);border:1px solid var(--t12);border-radius:18px;padding:28px}h1{font-weight:800;font-size:clamp(24px,3.4vw,32px);letter-spacing:-.015em;line-height:1.15}h1,h2{font-family:var(--disp)}h2{font-weight:700;font-size:20px;letter-spacing:-.01em}.sub{color:var(--t60);margin-top:6px}.eyebrow{display:inline-block;font-weight:700;font-size:12.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--ceu);margin-bottom:8px}.stack{display:grid;grid-gap:14px;gap:14px}.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.spacer{flex:1 1}.muted{font-size:14px}.hint,.muted{color:var(--t60)}.hint{font-size:13px;margin-top:5px}label.f,label.f>span{display:block}label.f>span{font-weight:600;font-size:14.5px;margin-bottom:6px}.in{width:100%;padding:13px 14px;border:1.5px solid var(--t12);border-radius:12px;background:#fff;outline:none;transition:border-color .12s}.in:focus{border-color:var(--ceu);box-shadow:0 0 0 3px rgba(45,107,255,.15)}textarea.in{min-height:96px;resize:vertical}.check{display:flex;gap:10px;align-items:center;padding:12px 14px;border:1.5px solid var(--t12);border-radius:12px;cursor:pointer;background:#fff}.check input{width:18px;height:18px;accent-color:var(--ceu)}.check.on{border-color:var(--ceu);background:rgba(45,107,255,.05)}.choice{display:grid;grid-gap:10px;gap:10px}.opt{padding:14px 16px;border:1.5px solid var(--t12);border-radius:14px;cursor:pointer;background:#fff;text-align:left}.opt b{display:block;font-size:15px}.opt span{font-size:13.5px;color:var(--t60)}.opt.on{border-color:var(--ceu);background:rgba(45,107,255,.06)}.grid2{display:grid;grid-template-columns:1fr 1fr;grid-gap:12px;gap:12px}@media(max-width:640px){.grid2{grid-template-columns:1fr}}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:13px 22px;border-radius:12px;border:0;font-weight:700;cursor:pointer;text-decoration:none;transition:transform .1s,box-shadow .1s}.btn:disabled{opacity:.55;cursor:default}.btn-p{background:var(--ceu);color:#fff;box-shadow:0 4px 14px rgba(45,107,255,.3)}.btn-p:not(:disabled):hover{transform:translateY(-1px)}.btn-g{background:#fff;border:1.5px solid var(--t12)}.btn-sol{background:var(--sol);color:var(--tinta)}.btn-sm{padding:8px 14px;font-size:14px;border-radius:10px}.steps{display:flex;gap:6px;margin-bottom:22px}.steps i{height:6px;flex:1 1;border-radius:3px;background:var(--t12)}.steps i.on{background:var(--ceu)}.err{background:rgba(217,48,76,.08);color:var(--erro)}.err,.okbox{padding:10px 14px;border-radius:10px;font-size:14px}.okbox{background:rgba(11,163,96,.08);color:var(--ok);font-weight:600}.stat{display:flex;align-items:center;gap:12px}.dot{width:10px;height:10px;border-radius:50%;background:var(--erro)}.dot.on{background:var(--ok)}.conv{border-top:1px solid var(--t06);padding:14px 0}.conv:first-child{border-top:0}.conv .who{font-weight:700;font-size:14.5px}.conv .when{font-size:12.5px;color:var(--t60)}.msg{font-size:14px;padding:6px 10px;border-radius:10px;margin-top:6px;max-width:92%}.msg.in{background:var(--t06)}.msg.out{background:rgba(45,107,255,.09);margin-left:auto}.msg.owner_alert{background:rgba(255,197,61,.25);margin-left:auto}.tag{display:inline-block;font-size:11.5px;font-weight:700;padding:3px 8px;border-radius:999px;background:var(--t06);margin-left:8px}.tag.h{background:rgba(255,197,61,.35)}.faqrow{display:grid;grid-template-columns:1fr 1fr auto;grid-gap:8px;gap:8px;align-items:start}@media(max-width:640px){.faqrow{grid-template-columns:1fr}}